Hi, I'm Ian.


Understanding and solving complex problems is my passion. I make people's lives better by improving the software they use every day.

My Workflow

Doing great work requires understanding both business and user goals, and bridging the research-design gap to bring concepts to fruition. I help stakeholders negotiate challenging tradeoffs by communicating the consequences various design options using data and usability best practices.

Understand & Observe

My first step is to collaborate with business stakeholders to understand desired business outcomes, technical constraints, and user demographics. With this in mind, I observe and interview users to understand their goals and processes.

Align & Prototype

I analyze findings and develop artifacts drawn directly from research to help me communicate with stakeholders. Once I achieve alignment with stakeholders, I begin creating prototypes which faciliate users' goals and meet business needs.

Test & Iterate

User testing and iterative design provide constant feedback on the prototype. I share this information with stakeholders and continually test to improve the tool until a final version is ready for deployment.





HTML, CSS & Code

There is no better prototype than a working prototype! I know HTML/CSS/JS. I love VIM, Git, and code.

Sketching & Writing

I sketchnote events I attend and write about my projects. I have trained in Graphic Facilitation with Grove.

Masters Degree

I hold a Masters Degree in Human-Computer Interaction. In addition to formal education I am a life-long learner.

Community

I participate in local UX events and meetups and am active on Twitter and in UX Slack Channels.

About Me & Contact

I became interested in making computer easier to use back in 1997 after erasing my parents PC while trying to install Linux.

I live in the Rogers Park neighborhood of Chicago where I spend time with my daughter, bikes, books, coffee, and loud music.

I would love to hear from you! Please get in touch on Twitter or via email to discuss opportunities for collaboration!


Email me

My Resume